PRIVACY POLICY
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1. Introduction
Welcome to Baia Serena Resort. We are committed to safeguarding the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.baiaserenaresort.com or use our services.
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2. Information We Collect
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Personal Information
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We only collect the following personal details when you book or inquire about our services:
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Name
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Email address
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Phone number
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Travel details (e.g., arrival/departure dates)
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Preferences and special requests (e.g., dietary needs, room preferences)
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No Payment Information
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There are no payment transactions conducted through our website, so we do not collect or store any credit card or payment information from guests.
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3. How We Use Your Information
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To Provide Services
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We use your information to process inquiries, manage your stay, and communicate important updates about your booking.
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Customer Support
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We use your information to respond to inquiries or requests and ensure a smooth experience throughout your stay.
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Preferences & Special Requests
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We cater to your specific needs to enhance your overall experience at Baia Serena Resort.
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Legal & Safety
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We may use your information if required by law or to protect the rights, property, or safety of Baia Serena Resort and its guests.
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4. Information Sharing
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No Third Parties
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We do not share, sell, or disclose your personal information to any external parties. Your information stays solely with Baia Serena Resort.
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No Third-Party Services
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We do not employ any external platforms or plugins that would require data sharing.
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5. No Third-Party Links
Our website does not contain any links to external websites or third-party services. We operate independently, and no other entity is connected to or operating our website.
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6. Data Storage and Security
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Your data is stored on secure servers with administrative, technical, and physical safeguards in place.
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Since no payment information is collected through our website, no financial data is stored or transmitted.
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7. Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, after which it will be securely disposed of or anonymized.
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8. Your Rights and Choices
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Access & Correction
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You may request access to or correction of your personal information.
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Opt-Out
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You may opt out of marketing communications by following the unsubscribe link in any email or contacting us directly.
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Withdrawal of Consent
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Where you have provided consent, you may withdraw it at any time by contacting us.
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9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy to stay informed about how we protect your information.
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10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Baia Serena Resort
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